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24May 2017

Mobile Device Management Software System Auditing

The Codeproof MDM/EMM platform offers a detailed system audit feature. Using the system audit log, IT Administrator can track and monitor the policy changes into the enterprise mobility management platform. Only system operators with a role “Administrators” can view the MDM audit log. In order to view the MDM audit log, follow the below steps. […]

24May 2017

How to troubleshoot MDM errors?

The Codeproof MDM/EMM platform provides a MDM activity log. Using the activity log,  IT administrator can troubleshoot for any MDM related errors.  See below image illustrations. To view the updated log in real time, right click on a device node and then do a “Refresh” from the context menu.      

16May 2017

Blocking the default applications in Apple Devices

Using the Codeproof MDM/EMM platform, IT administrator can remotely block all the default applications in the iPhone and iPad devices. The device must be supervised in this case. Both Application whitelisting and blacklisting options are available. Here are the steps: Login to Cloud Console and then go to Mobile Policy Manager from the top menu. […]

24Apr 2017

Remote File Management in Android

Using the Codeproof Platform, The MDM Administrator can remotely access files in the android devices. Currently the following commands are supported. Push a file or upload file to device. Pull a file or retrieve a file from the device. Rename a file in the device. Delete a file from the device. Steps: Login to the […]

21Apr 2017

How to enable location permissions?

iPhone and iPad In case of Agent less MDM (DEP or Profile based), Please follow this article. In case of MDM App based install follow below steps. To enable location permission in iOS, Please follow the below steps. In the iPhone or iPad, Open “Settings” app. Tap on “Privacy”. Now tap on “Location Services”. Select […]

15Mar 2017

How to enable Android app permissions?

In Android M(marshmallow) and higher, Codeproof Android EMM/MDM app needs to have the following permissions enabled in order MDM to work properly. Location Phone SMS Storage In the device, You can enable these permissions manually by going to “Settings” Open Settings App Tap on “Applications” Now tap on “Application Manager” Then select “Codeproof MDM app” […]

19Jan 2017

What is a supervised device?

The Supervised apple device (iPhone, iPad and iPod Touch) allows organizations (IT Admin) to gain extensive remote controlling capability over the mobile devices. It allows additional restrictions, such as turning off iMessage or Game Center, and it provides additional device configurations and features, such as web content filtering, prevent users from deleting apps, silently install […]

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