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Support Knowledge Base

15May 2019

Android Enterprise Custom Messages

The Codeproof EMM platform supports following custom support messages. These messages are shown to end-users in the device. The EMM administrator can customize these messages per device basis or a group of devices. Set a custom lockscreen message – Shown on lock screen Set a custom message for blocked settings (up to 200 characters) – […]

09Apr 2019

Removing Android Enterprise MDM

Here are the steps to remove Android Enterprise MDM from a device. Steps: Login to Cloud Console Select “Policy Manager” from the top menu Then expand the left side panel and then select a device from the mobile policy manager. On right side go to “Command Center” tab. Select “Un-manage” command. Enter the command name […]

19Mar 2019

iOS App Bundle Id

Default Pre-loaded Apps Activity com.apple.Fitness App Store com.apple.AppStore Books com.apple.iBooks Calculator com.apple.calculator Calendar com.apple.mobilecal Camera com.apple.camera Clips com.apple.clips Clock com.apple.mobiletimer Compass com.apple.compass Contacts com.apple.MobileAddressBook FaceTime com.apple.facetime Files com.apple.DocumentsApp Find Friends com.apple.mobileme.fmf1 Find iPhone com.apple.mobileme.fmip1 GarageBand com.apple.mobilegarageband Health com.apple.Health Home com.apple.Home iCloud Drive com.apple.iCloudDriveApp iMovie com.apple.iMovie iTunes Store com.apple.MobileStore iTunes U com.apple.itunesu Mail com.apple.mobilemail Maps com.apple.Maps […]

14Mar 2019

Android System Update

The IT Administrator can remotely manage the Android system & security updates. This is available in the Android Oreo and above versions of the Android devices.  The following three update policies are available. Automatic Update Scheduled Update Window Postpone Update Automatic Update: The update will happen automatically in the device without any user interaction or […]

08Mar 2019

Apple Configurator Device Enrollment

IT Administrator can enroll iOS devices manually into DEP using Apple Configurator tool on a Mac computer. The DEP enables supervision and locks MDM profile in the device. Steps: On a Mac Computer, launch Apple Configurator 2 tool. Connect iPhone or iPad to Mac Computer via USB Data cable. Follow the steps below to complete […]

07Jan 2019

VPP Manager – Deploying iOS Apps

Lately we’ve revamped our VPP Manager for deploying iOS Apps in the enterprise. Now the VPP Manager has been integrated with the Policy Manager. So the MDM Administrator can select any device or a group and push apps to it instantly. [NOTE: First time, to import token from Apple Business Manager  go to EMM-> VPP […]

19Nov 2018

Distracted Driving

The Codeproof platform offers a set of MDM restriction policies for distracted driving purpose.  These restriction policies are enforced automatically while the vehicle is in motion and the policy enforcement will be removed when the device exit the vehicle. The device motion activity is detected using a low powered sensors data. For a greater driver […]

01Nov 2018

Network Monitoring in Android

Using the Codeproof enterprise mobility platform, now Administrator can remotely monitor the network activities in the android phone and tablet devices. This will help IT security Administrator to have a close watch on network activities in the enterprise and will tremendously increase security. This is the initial version and we will improve this feature in […]

15Oct 2018

Suspending and Hiding Apps in Android

Using the Codeproof platform, the IT Administrator can block the app execution by suspending or hiding an app. In the example below, we show how to block the “Settings” app in the device. Steps: Adding Blocking Policies in the Cloud Console: Select a device or a group of devices in the Policy Manager. Go to […]

10Oct 2018

Cloud Console TWO Factor (2FA) Authentication

The Codeproof Cloud Console or Admin Console now supports 2FA for administrator logins. We have built a simple to use TWO factor authentication system. Enabling the 2FA is a snap. Please follow these instructions. 1. Enabling 2FA. Login to Cloud Console https://www.codeproof.com/console . Go to “Account” -> “Settings” from top right corner. Then go to […]

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