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Support Knowledge Base

22Jul 2013

How to protect MDM profile in the device?

When MDM Profile is removed by end-user, an email alert will be sent to Administrator immediately. Also there is an event uploaded and event will show-up the device dashboard of administration Console. In case of supervised devices, Administrator will have more control on the devices and end-user won’t be able to remove MDM profile, apps […]

17Jul 2013

How to unlock iPhone, iPad and iPod touch devices?

When iPhone or iPad user forgot their screen lock passcode, the MDM Administrator can still remotely unlock the device using MDM. Using Codeproof Cloud Console, the administrator can remotely remove iPhone’s pass code and unlock it. The Codeproof removes previously used passcode from the device. In order this to work, the device must have Codeproof […]

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