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Support Knowledge Base

18Nov 2014

Remotely locking Android devices

Using Codeproof, Administrator can remotely lock Android devices. (Please make sure that passcode policy is enabled in the device. To enable passcode policy click here ) Here are the steps: 1. Login to Codeproof Console 2. Go to Mobile Policy Manager from top Menu bar 3. Select your Android device from left-side tree 4. On […]

05Nov 2014

How do i purchase licenses online?

In order to add/purchase more licenses, Please follow these steps. 1. Login to cloud console here. 2. Go to “My Account” user icon on the top right corner. See below image illustration. 3. Select menu “Purchase” option on left. Please see below.   My Account Screen   Subscriptions   Purchase screen   You can see […]

05Nov 2014

How do i remove devices from my account

In order to remove a device, Please follow these steps. 1. Login to cloud console here. 2. Go to Mobile Policy Manager from top menu option. 3. In the left side panel, expand device tree. 4. Select the device you want to remove. 5. Using mouse, Right click on a device node and from the […]

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