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Support Knowledge Base

24Apr 2017

Remote File Management in Android

Using the Codeproof Platform, The MDM Administrator can remotely access files in the android devices. Currently the following commands are supported. Push a file or upload file to device. Pull a file or retrieve a file from the device. Rename a file in the device. Delete a file from the device. Steps: Login to the […]

21Apr 2017

How to enable location permissions?

iPhone and iPad To enable location permission in iOS, Please follow the below steps. In the iPhone or iPad, Open “Settings” app. Tap on “Privacy”. Now tap on “Location Services”. Select “Codeproof App” and select “Always”.  See below image illustration. Now power restart the device. Finally Open Codeproof App to receive locations in the background. […]

15Mar 2017

How to enable Android app permissions?

In Android M(marshmallow) and higher, Codeproof Android EMM/MDM app needs to have the following permissions enabled in order MDM to work properly. Location Phone SMS Storage In the device, You can enable these permissions manually by going to “Settings” Open Settings App Tap on “Applications” Now tap on “Application Manager” Then select “Codeproof MDM app” […]

19Jan 2017

What is a supervised device?

The Supervised apple device (iPhone, iPad and iPod Touch) allows organizations (IT Admin) to gain extensive remote controlling capability over the mobile devices. It allows additional restrictions, such as turning off iMessage or Game Center, and it provides additional device configurations and features, such as web content filtering, prevent users from deleting apps, silently install […]

18Jan 2017

How to turn-off kiosk mode?

The MDM administrator can remotely turn-off kiosk mode. Steps: Login to Codeproof Cloud Console Go to Mobile Policy Manager from the TOP menu Then select a single device and or a group of devices from the left side tree From the right side panel, go to “Kiosk App Management” Select “All Apps” and hit “Save” […]

05Jan 2017

How to deploy iOS Apps using Codeproof Platform?

The MDM Administrator can deploy iOS apps silently through Codeproof MDM Platform using the following ways. A. Deploying Apps purchased via VPP. Apps purchased via Apple VPP account can be installed silently using Codeproof. Here is complete instructions regarding app install using VPP. B. Deploy Enterprise signed .IPA package. Log-in to Console, select “Mobile Policy […]

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