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Support Knowledge Base

14Jul 2017

How to limit mobile data usage?

Using the Codeproof MDM/EMM platform, The IT Administrator can remotely restrict and limit the mobile cellular data usage in all the Samsung phones and 3G/4G/LTE tablets. Steps: Login to the Codeproof Cloud Console. Select “Policy Manager” from the top menu. Select a device or a group of Samsung devices from the left side tree panel. […]

02Jul 2017

Call and SMS blocking

Using the Codeproof EMM Platform, The IT Administrator can block phone calls and SMS texts from any listed numbers.  This is available on all the Samsung based mobile phones and 3G/4G/5G tablets. Steps: Login to the Codeproof Cloud Console. Select “Policy Manager” from the top menu. Select a device or a group of Samsung devices […]

24Apr 2017

Remote File Management in Android

Using the Codeproof Platform, The MDM Administrator can remotely access files in the android devices. Currently the following commands are supported. Push a file or upload file to device. Pull a file or retrieve a file from the device. Rename a file in the device. Delete a file from the device. Steps: Login to the […]

21Apr 2017

How to enable location permissions?

iPhone and iPad In case of Agent less MDM (DEP or Profile based), Please follow this article. In case of MDM App based install follow below steps. To enable location permission in iOS, Please follow the below steps. In the iPhone or iPad, Open “Settings” app. Tap on “Privacy”. Now tap on “Location Services”. Select […]

15Mar 2017

How to enable Android app permissions?

In Android M(marshmallow) and higher, Codeproof Android EMM/MDM app needs to have the following permissions enabled in order MDM to work properly. Location Phone SMS Storage In the device, You can enable these permissions manually by going to “Settings” Open Settings App Tap on “Applications” Now tap on “Application Manager” Then select “Codeproof MDM app” […]

18Jan 2017

How to turn-off kiosk mode?

The MDM administrator can remotely turn-off kiosk mode. Steps: Login to Codeproof Cloud Console Go to Mobile Policy Manager from the TOP menu Then select a single device and or a group of devices from the left side tree From the right side panel, go to “Kiosk App Management” Select “All Apps” and hit “Save” […]

20May 2016

How to remove MDM from Android M(Marshmallow)

Android M Marshmallow (6.0.1) MDM removal steps: Step 1: Open “Settings” app Step 2: Scroll all the way down and go to “Lock Screen and Security” Step 3: Scroll all the way down and go to “Other Security Settings” Step 4: Tap on “Device Administrators” Step 5: Tap on “Codeproof Device Administration” and select “DEACTIVATE” […]

18May 2015

Mobile Kiosk Branding

The MDM Administrator can remotely set a branding information in the Kiosk app(Codeproof App Manager) including company info, custom wallpaper and layout. Branding information includes the following. 1. Title 2. SubTitle 3. Branding image (Wallpaper image) See below!   Customized Kiosk Screen In the device  

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