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Support Knowledge Base

24Apr 2017

Remote File Management in Android

Using the Codeproof Platform, The MDM Administrator can remotely access files in the android devices. Currently the following commands are supported. Push a file or upload file to device. Pull a file or retrieve a file from the device. Rename a file in the device. Delete a file from the device. Steps: Login to the […]

21Apr 2017

How to enable location permissions?

iPhone and iPad In case of Agent less MDM (DEP or Profile based), Please follow this article. In case of MDM App based install follow below steps. To enable location permission in iOS, Please follow the below steps. In the iPhone or iPad, Open “Settings” app. Tap on “Privacy”. Now tap on “Location Services”. Select […]

15Mar 2017

How to enable Android app permissions?

In Android M(marshmallow) and higher, Codeproof Android EMM/MDM app needs to have the following permissions enabled in order MDM to work properly. Location Phone SMS Storage In the device, You can enable these permissions manually by going to “Settings” Open Settings App Tap on “Applications” Now tap on “Application Manager” Then select “Codeproof MDM app” […]

18Jan 2017

How to turn-off kiosk mode?

The MDM administrator can remotely turn-off kiosk mode. Steps: Login to Codeproof Cloud Console Go to Mobile Policy Manager from the TOP menu Then select a single device and or a group of devices from the left side tree From the right side panel, go to “Kiosk App Management” Select “All Apps” and hit “Save” […]

20May 2016

How to remove MDM from Android M(Marshmallow)

Android M Marshmallow (6.0.1) MDM removal steps: Step 1: Open “Settings” app Step 2: Scroll all the way down and go to “Lock Screen and Security” Step 3: Scroll all the way down and go to “Other Security Settings” Step 4: Tap on “Device Administrators” Step 5: Tap on “Codeproof Device Administration” and select “DEACTIVATE” […]

18May 2015

Mobile Kiosk Branding

The MDM Administrator can remotely set a branding information in the Kiosk app(Codeproof App Manager) including company info, custom wallpaper and layout. Branding information includes the following. 1. Title 2. SubTitle 3. Branding image (Wallpaper image) See below!   Customized Kiosk Screen In the device  

18May 2015

Call Tracking and Mobile Expense Management

Codeproof offers a centralized mobile call tracking and expense reports availability for all the Android & Samsung phones. By going to “Device Properties” page, call logs from each phone can be viewed.   From the “Reports” section from top menu, Following expense reports are available. Call details by each mobile number. Cal summary report by […]

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