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Support Knowledge Base

19Jan 2017

What is a supervised device?

The Supervised apple device (iPhone, iPad and iPod Touch) allows organizations (IT Admin) to gain extensive remote controlling capability over the mobile devices. It allows additional restrictions, such as turning off iMessage or Game Center, and it provides additional device configurations and features, such as web content filtering, prevent users from deleting apps, silently install […]

05Jan 2017

How to deploy iOS Apps using Codeproof Platform?

The MDM Administrator can deploy iOS apps silently through Codeproof MDM Platform using the following ways. A. Deploying Apps purchased via VPP. Apps purchased via Apple VPP account can be installed silently using Codeproof. Here is complete instructions regarding app install using VPP. B. Deploy Enterprise signed .IPA package. Log-in to Console, select “Mobile Policy […]

21Mar 2016

How to remove MDM from iPhone, iPad and iPod?

Here are the steps to remove MDM profile from the iPhone, iPad and iPod touch devices. Steps: Open “Settings” App. Scroll down and then tap on “General” section from the left menu Scroll down all the way and then tap on “Device Management” Then tap on “MDM Profile” Then tap on “Remove Management” If it […]

27Jan 2016

Agent less MDM enrollment

For Apple iPhone and iPad devices, MDM agent app installation on each devices is not required. The Administrator can directly download the codeproof mdm profile and deploy it to all the mobile devices using a simple email. Steps: Signup with Codeproof here Download MDM profile from here Distribute the profile over email or a webpage […]

11Nov 2015

Apple Watch MDM Policies

  Apple watch supports following MDM policies available in iOS 8 and iOS 9.   They are: Force Watch Wrist Detection – If set to true, a paired Apple Watch will be forced to use Wrist Detection. Defaults to false. Available in iOS 8.2 and later. Allow Paired Watch – For Supervised devices only. If […]

11Nov 2015

iOS 9 MDM Restriction Policies

Following iOS9 restriction policies can be controlled using MDM. Most of them are available only on company owned “Supervised” devices. They are: Allow Automatic App Downloads(Supervised) Allow Device Name Modification(Supervised) Allow Enterprise App Trust Allow Enterprise App Trust Modification(Supervised) Allow Keyboard Shortcuts(Supervised) Allow News(Supervised) Allow Paired Watch(Supervised) Allow Passcode Modification(Supervised) Allow ScreenShot and Screen Recording […]

10Nov 2015

How to configure Office365 email or Exchange EAS on Apple devices

To setup a Microsoft Office365 or Exchange Active Sync (EAS) email account remotely on iPhone, iPad or iPod Touch devices, Please following these steps. Login to console and select a device node using Mobile Policy Manager. On right side panel, select “iOS Security” and then select “iOS Configurations”. Then go to “Microsoft Exchange” section Click […]

19Aug 2015

Blocking AppStore in Apple Devices

Using Codeproof, The Administrator can disable AppStore from all the iPhone and iPad devices. This will prevent the user from installing apps from AppStore.  Usually the Administrator will install the required apps in the device first and then disable AppStore before handovering devices to employees/users. [To install apps using Codeproof platform please refer to this article] After installing […]

22Apr 2015

Deploying mobile apps using Apple VPP Managed Distribution

Using Codeproof and Apple’s VPP managed distribution technology, IT administrator can push mobile apps & books to devices without the use of Apple-ids in the device. Later, the Administrator can revoke these licenses from a particular device and assign to new a device. All can be done remotely without physically accessing the iOS devices.  [NOTE: […]

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