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Support Knowledge Base

21Mar 2016

How to remove MDM from iPhone, iPad and iPod?

Here are the steps to remove MDM profile from the iPhone, iPad and iPod touch devices. Steps: Open “Settings” App. Scroll down and then tap on “General” section from the left menu Scroll down all the way and then tap on “Device Management” Then tap on “MDM Profile” Then tap on “Remove Management” If it […]

11Nov 2015

Apple Watch MDM Policies

  Apple watch supports following MDM policies available in iOS 8 and iOS 9.   They are: Force Watch Wrist Detection – If set to true, a paired Apple Watch will be forced to use Wrist Detection. Defaults to false. Available in iOS 8.2 and later. Allow Paired Watch – For Supervised devices only. If […]

11Nov 2015

iOS 9 MDM Restriction Policies

Following iOS9 restriction policies can be controlled using MDM. Most of them are available only on company owned “Supervised” devices. They are: Allow Automatic App Downloads(Supervised) Allow Device Name Modification(Supervised) Allow Enterprise App Trust Allow Enterprise App Trust Modification(Supervised) Allow Keyboard Shortcuts(Supervised) Allow News(Supervised) Allow Paired Watch(Supervised) Allow Passcode Modification(Supervised) Allow ScreenShot and Screen Recording […]

10Nov 2015

How to configure Office365 email or Exchange EAS on Apple devices

To setup a Microsoft Office365 or Exchange Active Sync (EAS) email account remotely on iPhone, iPad or iPod Touch devices, Please following these steps. Login to console and select a device node using Mobile Policy Manager. On right side panel, select “iOS Security” and then select “iOS Configurations”. Then go to “Microsoft Exchange” section Click […]

19Aug 2015

Blocking AppStore in Apple Devices

Using Codeproof, The Administrator can disable AppStore from all the iPhone and iPad devices. This will prevent the user from installing apps from AppStore.  Usually the Administrator will install the required apps in the device first and then disable AppStore before handovering devices to employees/users. [To install apps using Codeproof platform please refer to this article] After installing […]

22Apr 2015

Deploying mobile apps using Apple VPP Managed Distribution

Using Codeproof and Apple’s VPP managed distribution technology, IT administrator can push mobile apps & books to devices without the use of Apple-ids in the device. Later, the Administrator can revoke these licenses from a particular device and assign to new a device. All can be done remotely without physically accessing the iOS devices.  [NOTE: […]

16Mar 2015

Apple Device Enrollment Program (DEP) using Codeproof

The Apple’s Device Enrollment Program (DEP) allows you to assign iOS devices to mobile device management (MDM) servers from the moment you purchase them. This enables you to automate MDM enrollment, wirelessly supervise devices, and skip basic setup steps. Device assignment is done using the Apple Deployment Programs website Using DEP, Administrator can setup […]

12Feb 2015

How to block all the downloaded apps in iOS?

Using Codeproof, Administrator can block all the downloaded apps in iPhone and iPad. Here are the steps. 1. Login to Codeproof cloud console 2. Select “Mobile Policy Manager” from top menu 3. Select a group of iOS devices or a single iOS device from left-side tree 4. On right side, go to “iOS Security” and […]

13Dec 2014

iPhone and iPad Restriction Policies

Following iPhone and iPad MDM restriction policies can be remotely enabled or disabled using Codeproof MDM. Using Codeproof cloud console, Administrator can turn on or off these policies on a single device or a group of devices. Download the entire list here                 Allow Account Modification(Supervised only) Allow […]

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