Connect with Us
  • Customer Hotline1-866-986-BYOD(2963)
  1. The Mobile Enterprise Support

Support Knowledge Base

06May 2013

How to remove Codeproof ?

Here are the steps to uninstall Codeproof from Android and iOS devices. Please follow the steps carefully. Steps to remove Codeproof from Android based devices(Phone & tablets): 1. Disable Device Administration Open “Settings” App Tap on “Security” Now again tap on “Select Device Administrators” or “Tablet Administrators” Uncheck “Codeproof Device Administration” Select “DEACTIVATE” to disable […]

03Apr 2013

How to ping a device using Codeproof?

To ping (wake-up) a device or group of devices in order to refresh device properties and policies, Select a device(or group) in the policy manager directory tree and then right mouse click on it and select menu “Ping Device(s)”. Here are the steps: 1. Launch Codeproof Console https://codeproof.com/console 2. Go to Mobile Policy Manager from […]

25Mar 2013

How to prevent someone from disabling find my iphone?

Use Codeproof to locate your missing Phone. Codeproof doesn’t use FIND MY PHONE settings. Codeproof collects its own location information from the device and shows missing phone in the Codeproof Console. So if someone turns-off FIND MY PHONE settings, Codeproof can still locate your missing phone. Locating the missing phone using Codeproof Console: Demo Video:

26Feb 2013

Apple releases iOS 6.1.2 to fix Exchange Calendar bug

Apple released iOS 6.1.2 to fix exchange calendar bug in iOS 6.1.1 that could result in increased network activity and reduced battery life. Apple earlier acknowledged the Exchange bug in its latest mobile operating system (OS) when Microsoft blocked iOS 6.1.1 users from accessing Exchange Servers due to issues that led to over-polling on mailboxes […]

11Feb 2013

How to improve mobile phone location accuracy

To get a better location data from iPhone and iPad, Please do the following. 1. Make sure that The Codeproof app is running in the background. 2. Make sure that location service is enabled for Codeproof app. To enable location service in iOS, Please open “Settings” app then tap on “Privacy” and then tap on […]

27Dec 2012

How to remotely wipe all the data from Android Phone

Using Codeproof, you can remotely erase all the data from your Android Phone, Android Tablet, Samsung, LG, iPhone or iPad. This article explains how do it in case of Samsung Phone. If you are not using Codeproof,  Signup with Codeproof Service. If you are an existing customer, log-in to Codeproof Cloud Console. Go to Policy […]

Page 11 of 12

Let's work together.

Get Started