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MSP Multi-Tenant UEM & MDM Platform
The Codeproof MSP Portal gives Managed Service Providers a single pane of glass to create customer portals, manage admins and licenses, monitor audit logs, and enforce policy across every OS.
What is MSP MDM?
MSP MDM/UEM is a multi-tenant platform for Managed Service Providers to centrally operate device, app, identity, and security controls across multiple customer accounts. It spans mobile (Android/iOS), desktops (Windows/macOS/Linux), and emerging endpoints (wearables/IoT), with tenant isolation and role-based access.
Key features
- Consolidated account management: Manage every customer from a unified MSP dashboard with a single login—true multi-tenant architecture.
- Payments & license tracking: Monitor subscription payments and available licenses at a glance, per customer.
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Role-based access control (RBAC): Multi-tier administration for precise control:
- Super Admin: Full platform-wide access and configuration.
- Admin: Manages one or more assigned customer accounts.
- Billing: Manages financials—plans, invoices, renewals, license counts.
- Staging: Focused on device enrollment and onboarding workflows.
| Role | Scope | Primary actions |
|---|---|---|
| Super Admin | All customers & global settings | Tenant creation, global policies, auditing, escalations |
| Admin | Assigned customers | Policies, app deployment, compliance, support |
| Billing | Billing & licensing | Plans, invoices, renewals, license allocation |
| Staging | Device enrollment | Zero-touch/ABM/Autopilot, profile assignment, staging |
MSP Portal Capabilities
- Centralized customer management: Create customer portals and manage their lifecycle from a single dashboard. Each customer gets a dedicated tenant/portal.
- Admin user management: Add and assign admin login users for each account, aligned to RBAC (Super Admin, Admin, Billing, Staging).
- License management: Assign, reallocate, or revoke licenses per customer, with visibility into usage and availability.
- System audit log: MSP-wide log of critical actions—logins, customer creation, license assignments, role changes—supporting compliance and accountability.
How it works
- Onboard endpoints via Android Zero-Touch, Apple Business Manager, and Windows Autopilot.
- Apply policies (security, Wi-Fi/VPN, certificates), distribute apps, and schedule OS updates.
- Monitor posture and compliance with real-time dashboards and alerts per tenant.
- Automate remediation and restrict access for non-compliant devices.
Key benefits
- Single pane of glass: Unified visibility and control across customers and OS families.
- Faster onboarding: Zero-touch enrollment at MSP scale.
- Security by default: Encryption, app controls, DLP, and network profiles.
- Lower IT effort: Automation for updates, compliance, and reporting.
Enrollment options
Compliance & frameworks
Why the MSP Portal Helps IT Resellers & Businesses
The Codeproof MSP Portal is purpose-built to simplify multi-customer operations for IT service providers, resellers, and enterprise partners:
- Scale faster: Spin up new customer tenants in minutes, with repeatable onboarding flows.
- Increase efficiency: Centralized license tracking and admin delegation reduce overhead.
- Improve accountability: System-wide audit logs strengthen compliance and transparency.
- Grow revenue: Streamlined onboarding and upsell motions across customers.
- Deliver white-glove service: Troubleshoot quickly with unified visibility and control.
MSP FAQs
How is UEM different from MDM and EMM?
Do I need UEM if I only manage phones and tablets?
Can UEM support BYOD while protecting privacy?
How does MSP Portal single sign-on (SSO) work?
Sign in once as an MSP Super Admin. From the MSP Portal, you can seamlessly open any managed customer’s dashboard without re-authenticating.
Optionally, grant customers access to their own dashboards with role-based permissions (e.g., read-only or admin).
How do I sign up as an MDM/UEM reseller?
Apply via our partner sign-up form and request MSP Portal access during onboarding.
How does the MSP Portal reduce operating costs?
Can I limit what my customer admins can do?
How do audit logs help with compliance?
Can I reassign unused licenses between customers?
Is there support for reseller branding?
"Throughout my experience with Codeproof, it has worked flawlessly. Even more importantly, Codeproof support is unrivaled."
Working with Codeproof has been a relief, it allows our company to have control over software and devices and visibility to ensure our employees have the proper equipment to do their job each and every day.
We didn’t make a single compromise to get the protection we wanted and needed.
We have site phones that we need locked and tracked. We have recovered lost or stolen phones...and pushed new apps remotely.
The Codeproof platform not only assists in fleet management, it has made retrieving company property far more reliable.
Customer support is always accessible, and the team consistently goes out of their way to ensure the MDM platform meets all of our needs.
Codeproof had the right balance of easy individual device configuration and group-level settings, as well as an excellent support team and willingness to add new features to meet our needs, all at a competitive price.
Having our employees work in remote locations, Codeproof has really helped us manage our devices...They are very helpful and detailed when explaining thing.
Codeproof has made device management much easier than some larger MDM solutions. From the beginning of our trial Console, up to the present, we were able to easily contact the development team at Codeproof with any ideas for improvements.
With Codeproof, the first thing I noticed is that the UI is much more intuitive and simpler to navigate. I feel like there are as many, if not more, features available to me in Code Proof but they are a little easier to find.
Foundation is so grateful for the partnership with Codeproof and their willingness to support students and families in need of literacy resources. While our technical needs are likely less than that of other companies, we have found great value in the Codeproof product.
Codeproof has great customer support. If there is an issue, or if we need assistance with anything, they are very quick to respond and lend a hand.
Terrapin Pharmacy’s Executive Management and Technology Developers would be extremely likely to recommend Codeproof to others based upon the interactions we have had with the Codeproof team and the can-do culture within their organization.
Codeproof is a very comprehensive MDM product. We received great service at all times from their technicians when we had issues. They are continually working on improving the product with feedback from customers like us, so we can have better control of our remote equipment.
[An] upbeat, well-organized, and helpful company. Codeproof provided superior customer support during a time of uncertainty.
Codeproof has been an asset in maintaining security, control and reducing liability of our mobile devices by allowing us blanketed control of our mobile fleet at all times regardless of day and location. It will continue to be the foundation for our mobile security for now and the future. Their security options and scalability is priceless.
I chose Codeproof over other players in the market because it's simple and customizable dashboard caters to the needs of my business. Codeproof tries to find solutions and treats you as partners rather than just a customer.
I chose Codeproof for our internal MDM solutions over other options because the case study and utilization of the system were very understandable. It decreased our potential costs related to device investments while increasing device security and reducing operational costs.
