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  2. Mobile Security FAQ

Mobile Security FAQ

BYOD stands for Bring Your Own Device refers to the policy of permitting employees to bring personally owned mobile devices to their workplace, and use those devices to access corporate applications and data.

COPE stands for Corporate Owned Personally Enabled refers to the company owned mobile devices. It allows employees to choose the company approved device they prefer while also enabling them to use it both personally and professionally.

MDM stands for Mobile Device Management. In iOS platform, Apple built a MDM protocol to remotely manage all the iOS devices such as iPhone & iPad. For more info please go to http://www.apple.com/iphone/business/integration/mdm/ Codeproof MDM server supports complete iOS MDM protocol and able to manage both iOS devices(iPhone, iPad) and Android devices simultaneously within the same console view.

Codeproof built a web-based console that can be accessed from any device by simply signing into your account at https://www.codeproof.com/console. Using Codeproof Cloud Console, you have complete control over all your mobile devices. Codeproof Console is hosted on Amazon cloud.

Codeproof Mobile Antivirus scans and removes malicious malware apps from your phones and tablet devices. Codeproof Mobile Antivirus built on the cloud, so devices always have up-to-date malware signatures (you don’t have to worry about updating malware databases on the devices).

iOS doesn't not allow installation of apps outside of the iTunes App Store (unless device is jailbroken). Since all iOS apps are rigorously checked during the application review process, Apple has created a very secure platform.

  • First, Create a Codeproof account by subscribing to Codeproof's premium plan. Link is here
  • Next, Install Codeproof Android & iOS FREE apps in your mobile devices. Apps can be downloaded from Apple's iTune store, Google's Play store and Amazon's Appstore
    1. On iOS Devices(iPhone/iPad/iPod Touch), Install “Codeproof Mobile Security” app from Apple AppStore. Download link is here
    2. On Samsung Galaxy Devices, Install “Codeproof Samsung Security MDM” app from Google PlayStore. Download link is here
    3. On LG Devices, Install “Codeproof LG Security MDM” app from Google PlayStore. Download link is here
    4. On Other Android Devices, Install “Codeproof Android Security MDM” app from Google PlayStore. Download link is here
    5. On Amazon Kindle Fire devices, Install "Codeproof App" from Amazon Appstore. Download link is here
  • After the app are installed, enroll them to Codeproof platform using your Codeproof account id and password. Make sure you use the same enrollment account in all the devices so that they all tied to your account. if required, you can later create multiple admins in the Console.
  • After the enrollment, login to Cloud Console at https://www.codeproof.com/console to remotely manage all your devices.

Jailbreaking is a term used to describe the application security state in a mobile device. If a device is jailbroken, that means, an app can gain access and control any part of the phone's operating system, regardless of the original protections put in place by the OS manufacturer. For instance, one app can access other app's data, make changes, communicate sensitive data, etc. Phones that are jailbroken are therefore more vulnerable to external threats. For more info, go here.

Sideloading is a term used to describe the way apps are installed on a device. Typically, if you install apps without using official built-in appstores then it is called sideloading. This is very common in Android OS.

Data wipe means deleting all the data on a device, including installed apps, contacts, photos, documents from a phone or tablet device. Used as a last-line-of-defense security measure (for instance if a phone is misplaced that has very sensitive data on it) a data wipe can be issued remotely using Codeproof Console at https://www.codeproof.com/console.

This status is mostly due to two one or both of the following reasons:

  • one of your devices is jailbroken; or
  • there are malicious apps detected on one of your devices.
  • Login to Codeproof Console at https://www.codeproof.com/console;
  • Using top right menu, select Mobile Policy Manager;
  • Expand the left-side tree and select the device you wish to locate;
  • Once you select the device, on right side you see a tab called Locate Me;
  • Select Locate Me and click on the button Click Here to Locate Me;
  • Now, You will see approximate location address where the device is currently located.

Note: You must install Codeproof App on your phone or tablet prior to this.

Here is a demo video:

  • Login to Codeproof Console at https://www.codeproof.com/console;
  • Using top right menu, select Mobile Policy Manager;
  • Expand the left-side tree and select your device;
  • Once you select your device, on right side you see a tab called Command Center;
  • From Command Center tab, select Data Wipe command;
  • Now click on Send Command to Device button;
  • If device is online, then device will execute this command immediately; This command will remove all your installed apps, contacts, photos, documents from the device and device will go back to factory default state.

Note: You must install Codeproof App on your phone or tablet prior to this.

Here is a demo video:

Command center for Android requires GMAIL account should be registered in the device. In order Android PUSH notification to work any GMAIL user account must be registered. Otherwise Codeproof works by Agent-App PULL mechanism and it takes more time which is usually "Agent Heartbeat Interval " you set in the "Agent Policy Section". So, when the next time agent-app communicates with server, it will download the commands and executes it. If Gmail account is registered in the device then command will be sent to device instantly using PUSH notification mechanism.

Please follow the instructions in this article which explains how to remove Codeproof : How to remove Codeproof?

Yes. Our entire backend is built and hosted on Amazon AWS. Amazon AWS is compliant with PCI and FIPS 140-2. All the communications from our App in the device to backend uses industry standard SSL encryption. For more info about AWS data protection standards and compliance, visit: https://aws.amazon.com/security.

To delete a device from Mobile Policy Manager, Please select a device and then right click on it. In the menu, select "Delete" option to delete a device node or a group node.