Frequently Asked Questions

Basics

Codeproof is a Unified Endpoint Management (UEM) and Mobile Device Management (MDM) platform from Codeproof Technologies Inc. It centralizes management of mobile phones, tablets, PCs, rugged devices, and wearables such as Apple Watch and Android smartwatches across all major operating systems (iOS, iPadOS, Android, Windows, macOS, and Linux) and supports all major carriers and OEMs.

The platform includes zero-touch enrollment options (Android Zero-Touch, Apple Business Manager, and Samsung Knox Mobile Enrollment), app distribution, policy enforcement, device and location tracking, and compliance automation. Advanced security features such as encryption, multi-factor authentication, mobile threat defense, content filtering, and remote lock/wipe help protect data and meet regulatory requirements.

With Codeproof, IT can quickly enroll devices, manage apps and updates, standardize security policies, and monitor health and compliance from a single cloud console, improving productivity, strengthening security, and reducing operational cost.

Cyber Device Manager® is Codeproof’s Unified Endpoint Management (UEM) platform that enables organizations to manage and secure all endpoints, including mobile devices, laptops, desktops, and IoT devices, from a single cloud-based console.

It combines the capabilities of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), and modern endpoint security into one solution.

With Cyber Device Manager, IT teams can easily handle device enrollment, app distribution, security policy enforcement, threat defense, compliance reporting, and remote management, helping businesses increase productivity, simplify IT operations, and protect sensitive data across all endpoints.

Mobile Device Management (MDM) is software that enables IT teams to secure and manage smartphones, tablets, laptops, and desktops from a central dashboard. It allows organizations to enforce passcodes, apply encryption, configure Wi-Fi/VPN/email, deploy apps, monitor compliance, and remotely lock, locate, or wipe devices when necessary. Learn more in this detailed MDM guide.

MDM manages mobile device settings and security; EMM adds app/content and identity controls; UEM unifies mobile, desktop, and IoT management with OS updates, compliance, and analytics.

Enrollment & Provisioning

Yes. Codeproof fully supports all three modern zero-touch enrollment programs: Android Enterprise Zero-Touch, Apple Business Manager (ABM/DEP), and Windows Autopilot.

As an authorized Google Device Reseller, Codeproof can create a dedicated customer portal for Android Zero-Touch enrollment. Similarly, Codeproof integrates with Apple Business Manager for supervised iPhone, iPad, and Mac deployments, and with Windows Autopilot for seamless out-of-box provisioning.

These integrations enable true zero-IT-touch provisioning where devices automatically enroll with the correct profiles, security policies, and business apps—minimizing setup time and ensuring enterprise-grade compliance from day one.

Yes. Bulk tools plus Zero-Touch, ABM, and Autopilot enable fast migration with minimal disruption. Our team can assist with planning and execution.

Yes. Codeproof supports Android QR code enrollment as an alternative if Zero-Touch enrollment is not available.

Yes. Codeproof supports Android EMM Token based enrollment for fast and secure device onboarding.

Yes. Codeproof supports BYOD enrollment via email invitation, allowing employees to securely enroll personal devices into the MDM platform.

Yes. Codeproof provides an MSI agent package for Windows computers to enhance MDM features such as device inventory, policy enforcement, and security monitoring.

BYOD & Privacy

Work/personal separation (Android Work Profile, iOS user-enrolled profile) ensures IT manages only corporate apps and data, while personal content remains private. Personal photos, apps, messages, contacts and call history remain fully private.

Platforms & Devices

iOS/iPadOS, Android (including rugged), Windows, macOS, and select Linux/IoT across major OEMs (Samsung, Motorola, Sonim, Kyocera, Zebra, etc.).

Yes—BitLocker/FileVault enforcement, app deployments, OS update controls, remote lock/wipe, and compliance reporting.

OEM & Rugged/IoT

Yes. Support for Android Enterprise, OEMConfig, and vendor features like Samsung Knox and Zebra tools enables deeper restrictions, staging, and reliability.

Security & Controls

Encryption, passcodes, jailbreak/root detection, remote lock/wipe, Wi-Fi/VPN/certificates, app allow/deny lists, OS update deferral, geofencing, kiosk mode, alerts.

Yes—silent app installs/updates/removals, allow/deny lists, copy/paste control, zone-based camera blocking, and sharing controls.

Yes—role-based access for least privilege and audit logs for administrative activity tracking.

Compliance & Hosting

Standardized policies and reporting support common frameworks. See Compliance, GDPR, HIPAA, and ELD.

Hosted on AWS with TLS in transit and encryption at rest. Regional AWS options support data residency requirements.

Unenrollment or wipe removes corporate profiles and data. Account data follows retention policy; deletion requests are processed per policy and regulation.

IT Operations

Yes—on-prem AD and Azure AD/Microsoft 365 (and Google Workspace) for user/group sync, authentication, and role-based policy mapping.

Inventory and compliance dashboards with CSV exports; scheduled reports for audits and executive reviews.

Yes—SSO via SAML/OAuth with common IdPs; APIs and webhooks available (contact us for developer docs).

High availability on AWS; enterprise SLA packages (response targets and escalation) are available—contact sales.

From small teams to 100,000+ devices globally with RBAC and delegated administration.

Yes—U.S. Patent No. 9,083,752.

Pricing & Trial

Yes—14-day free trial. After trial, choose a plan on the Pricing page and pay online (monthly or annual, major credit cards).

Convert to a paid plan with no loss of device configurations or policies—no re-enrollment required.

Support

Email: 24/7 • Live chat: available in the Console • Phone: Mon–Fri, 9 AM–6 PM PT • Enterprise: SLA-backed support with a dedicated manager. Visit the Help Center.

Didn’t find what you need?

Visit our Help Center, email sales@codeproof.com, or call +1-866-986-2963. Our team is here to help 24/7.

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